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Cloud Support

DEPARTMENT: Information Technology

OFFICE LOCATION: Fort Wayne, IN

FLSA STATUS: Exempt

Who You Are

You like order and accuracy and troubleshooting. You also like technology. You’re fully aware of the strategic importance of a stable and well performing cloud environment is to a SaaS company. In addition to your technical prowess, you’re a service-minded person, because you understand relationships are foundational to success. If this sounds like you, please continue.

What You’ll Do

As a Cloud Support, your main responsibility will be to ensure we have a stable, scalable and well performing Microsoft Azure cloud environment. 

 

To be successful in this role, you will have to:

  • Regularly evaluate cloud applications, hardware, and software.

  • Respond to technical issues in a professional and timely manner.  Technical issues range from cloud systems to any user device attached to cloud infrastructure.

  • Identify the top cloud architecture solutions to successfully meet the strategic needs of the company.

  • Analyze current client IT infrastructure, database, integration, and application environments.

  • Estimate and outline solution approaches, can express and articulate the architecture and design rationale.

What You Need

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology or relevant field.

  • Prefer at least 2 years’ experience in field.

  • Positive attitude and a strong commitment to delivering quality work.

  • Effective communication skills (written and verbal) to properly articulate complicated cloud reports to management and other IT development partners.

  • Basic knowledge of Azure computing technologies and current computing trends.

  • Knowledge configuring & monitoring different Azure attributes and handling scale up/scale down scenarios.

  • Application monitoring through operations insight, application insight

  • Aid in determining best practices around provisioning production and non-production environments on Azure to optimize usage.

  • Performance tuning of cloud-based applications for best performance.

Techficient is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sound like you? Join us.

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I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.

Thanks for applying!